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InterWorld® is governed by the Quality Policy
of "Total Customer Satisfaction". We understand who the customer is, what
the requirements are, and consistently meet and exceed those requirements
on time, all the time and every time. |
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InterWorld® is committed to providing reliable
and high quality products expediently. We have consistently maintained
this commitment to excellence while being extremely sensitive to the price
considerations of our client, We have always kept abreast of all the developments
in the industry and have kept a watchful eye of all the ways to quality
our products for our clients. Besides being a distributor of high quality
ESD products, cleanroom consumable, and cleanroom equipment, InterWorld®
manufactures several cleanroom and ESD control products itself, all the
products manufactured by InterWorld® are guaranteed to meet
international standards related to ESD and cleanroom for functional criteria
and compliance to InterWorld®’s product specifications.
Our products have lot/batch numbers clearly marked with lot-to-lot traceability
at the factory.This commitment to our product quality is an industry-first
for disposable supplies. Products manufactured for InterWorld®
are source inspected at the manufacturing locations to meet QC criteria.
On-going quality assurance program has been installed to ensure that products
manufactured are consistent with InterWorld®’s QC goals. This
ensures that InterWorld® Group’s quality management system
supports the whole business process in the long run from receiving a purchase
order to delivering products to our clients, the whole quality system has
been developed based on ISO 9001 Standard. In July 2000, InterWorld
(Suzhou) Cleanroom Products Co.,Ltd,
our manufacturing plant in China, received the "CQC Quality System
Certificate" Certification Standard : ISO9002:1994.Our manufacturing
plant in Malaysia was also ISO-9001 certified in July 2003. In summary,
InterWorld® Group will ensure that we supply high quality
products with low prices and deliver to customers on time. |
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Because of the current decline of global economy, every company keeps
its eyes closely to its budget. For this reason, besides ensuring that our
clients always receive high quality products, InterWorld®
make sure that our products’ prices are competitive. Our philosophy is “Not Only
Be a Supplier, But We are a Partner of Our Client!!!” |
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In this era, time becomes a factor of our life. InterWorld®
realizes that every client needs to work competing with time. To ensure
that InterWorld® always supports our clients’ business, all
our crews response to every client spontaneously in every issue, especially
delivering products on time, InterWorld® has been developing
a system called EAGLES
to reduce the lead time of the products. EAGLES
stands for “Electronic Acquisition &
Global Logistics Enterprise Solution” The clients
with EAGLES
accounts can have desired products immediately when needed. Please
see further information on EAGLES . |
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Information is the important input of improving everything. InterWorld®
can provide effective reports for the clients when requested.The clients
with EAGLES
account can have value-added reports such as spending analysis by item or
by month, usage, spend, and savings summary, Key Performance Indicators,
etc. These reports can help clients continuously improve their business without
having to spend a lot of time collecting data. |
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